It has long been suggested I write some
sort of biography about my life and the crazy scenarios I, out of sheer
happenstance, get into. Like the time I got a ride to church in the back of
police car. Or the time that I was late for a bible study because I was nearly
abducted and hit on by a seemingly homeless drunk at the train station. (Those stories
each deserve their own post at a later date.)
I don’t have any plans to write such a book
in the future, but if I did, the following story would make one of its chapters.
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My Infamous Wal-mart Story
For those of you that don’t know, Wal-mart
has this sticker on the door that says if you have a disability and need some
help shopping, simply pay a visit to customer service and they will find
someone to help you.
So anytime I go into Wal-mart that’s what I
do. I wait in line at customer service, and ask them to find someone to help me
do my shopping. Well, this one time I did that and got some… resistance.
Wal-Mart employee: “Hello sir, welcome to
Walmart. How can I help you today?”
Me: “Yes, I was wondering if I could get
some help doing some of my shopping today”
Employee: “I’m sorry sir, we can’t do that
today. In fact we don’t do that here.”
Me: “But you have a sign on the door that
says if you have a disability, like me, and need some help, like me, I’m supposed
to stand in line at customer service, like I’m doing now, talk to you, and
you’ll find someone to help do my shopping.”
Employee: “Okay, hold on a second, let me
get my manager.”
Manager: “Yes, how can I help you today?”
Me: “Hi, I was wondering if I could get
someone to push a cart for me, or reach for things I can’t while shopping in my
wheelchair, please.”
Manager: “I’m sorry sir, we can’t do that
today. In fact we don’t do that here.”
At this point, I roll my eyes and wonder if
I have to repeat myself. Reluctantly, and a little annoyed, I do. To which the
manager responds with:
“I can’t
do that sir, I just don’t have the man power. If I do that, I will be a man short.
But I do know what will work. Follow me.”
The manager’s alternative was to stick me
in one of their electric scooters with a basket on the front.
It wasn’t what I asked for, but she figured I could go around the store, grabbing the things I need and put them in the basket, solving the problem at hand. I cooperated, got in the scooter, left my chair with customer service, and away I went.
It wasn’t what I asked for, but she figured I could go around the store, grabbing the things I need and put them in the basket, solving the problem at hand. I cooperated, got in the scooter, left my chair with customer service, and away I went.
Down the milk aisle I grabbed my first item
and success! The lady’s idea was working…. Until I started the scooter again. I
drove the scooter no less then 50 meters and the battery had died. Great! Now
what do I do? I was the only one in the aisle and nobody else wandered down
there for quite some time. Knowing my ride home would be coming soon, if I
wanted to get my shopping done I couldn’t just sit there. I pulled out my cell
phone and called the store.
“Hello, thank you for calling Walmart,
how can I help you today?”
Me: “Hi there, this may seem a little odd
but, I’m in the milk aisle of your store sitting in one of your scooters and
the battery is dead.”
Wal-Mart: “You are? Oh dear! That’s
horrible! Okay I will get someone to come find you right away.”
I thank the person on the phone and a few minutes
later, a Walmart employee finds me and offers to go grab the other scooter so I
can finish my shopping, only to return with news that the other scooter also
has a dead battery, and both are out of commission. After we both laugh about
it, he offers yet another alternative.
Wal-Mart employee: “Sir? How about I go get your
wheelchair, come back with a cart and be kind of like a personal shopper? You
tell me what you need and we will go around the store getting it? Sound like a
good plan?”
I agree, and as I wait for him to come back
with my wheelchair, I laugh about it and think to myself, that’s what I asked
for IN THE FIRST PLACE!!!
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This happened at least 3 years ago, and I have
yet to return to that particular Walmart. But there you have it. This is one of
the crazy but true slapstick comedy situations that happen to befall me.